Healthcare Front Desk Associate

U.S. Dermatology Partners; Tyler (TX); On-site; USD 2,066,000 - 2,342,000; Full time

Job summary

U.S. Dermatology Partners in Tyler, TX is seeking a front desk clerk to handle routine clerical and administrative tasks, answer phones, greet patients, and support daily office operations.

The role requires basic computer skills and proficiency with Excel, Word and Outlook, plus knowledge of HIPAA guidelines and state/federal regulations. Strong communication in English is essential.

Qualifications

• At least 1 year of front desk experience, retail or clinical preferred.
• Detail oriented with professional communication.
• Proficiency with Microsoft Excel, Word and Outlook.
• Knowledge of HIPAA guidelines and state/federal regulations.
• Able to communicate effectively in English, verbally and in writing.

Responsibilities

• Answer central telephone system and direct calls.
• Receive the public and provide customer assistance.
• Process patients and maintain records.
• Operate office machines and computers to ensure proper processing.
• Prepare, edit and distribute correspondence and reports.
• Maintain office procedures and assist with admin tasks.
• Adhere to safety policies and customer service culture.
• Perform other duties as needed.

Skills

Detail oriented

Professional attitude

Interpersonal skills

English communication

Microsoft Office

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

U.S. Dermatology Partners in Tyler, TX is seeking a front desk clerk to handle routine clerical and administrative tasks, answer phones, greet patients, and support daily office operations.

The role requires basic computer skills and proficiency with Excel, Word and Outlook, plus knowledge of HIPAA guidelines and state/federal regulations. Strong communication in English is essential.