Medical Office Scheduler & Front Desk Coordinator

Mental Health Cooperative; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Mental Health Cooperative seeks a Scheduling Coordinator to coordinate appointments for consumers and provide administrative support to Medical Operations staff. The role includes calendar management, appointment coordination, insurance verification and delivering high-quality customer service.

Based in Tennessee with satellite offices, the team is dedicated to compassionate care, collaboration and efficient clinic operations.

Responsibilities

• Maintain and coordinate scheduling of new and return appointments for consumers with physicians and nursing staff.
• Schedule transportation for return appointments via coordinating with external transportation companies.
• Answer phones promptly and courteously; retrieve messages when needed.
• Maintain professional calendars and schedules of Medical Operations.
• Prepare and distribute daily appointment schedules to physicians, nurses and staff.
• Assist with insurance verification, scanning insurance cards, verifying coverage.
• Collect co-pays and make change.
• Provide administrative support to Medical Operations staff as coordinated through Clinic Administration Team.
• Keep the lobby, kitchen area and desk area neat and clear of clutter.
• Perform other duties as assigned.

Job description

Mental Health Cooperative seeks a Scheduling Coordinator to coordinate appointments for consumers and provide administrative support to Medical Operations staff. The role includes calendar management, appointment coordination, insurance verification and delivering high-quality customer service.

Based in Tennessee with satellite offices, the team is dedicated to compassionate care, collaboration and efficient clinic operations.