Medical Office Rep

Baycare; Palm Harbor (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision benefits

Paid time off

Tuition reimbursement

401k match and yearly contribution

Yearly performance appraisals and team

Community discounts

Job summary

BayCare in Palm Harbor, FL is seeking a Medical Office Representative to deliver outstanding patient service. You will greet patients, collect information, schedule appointments, and support the health care team in a busy outpatient setting.

This full-time, non-exempt role emphasizes billing support and accurate encounter processing while helping patients navigate questions. BayCare offers comprehensive benefits and a community-focused work environment.

Qualifications

• 6 months of healthcare experience or 6 months in customer service.
• High School diploma or equivalent.
• Ability to greet patients and handle inquiries.

Responsibilities

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Skills

Customer service

Healthcare experience

Education

High School diploma or equivalent

Job description

Details

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: Palm Harbor, FL
• Status: Full Time (non-exempt)
• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)
• Weekend Work:None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep is responsible for:

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

RequiredEducation:

• High School or Equivalent

Experience:

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled