Medical Office Rep - Neurology

BayCare Health System; Tampa (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision

Paid time off

Tuition reimbursement

401k match

Job summary

BayCare Health System is seeking a Medical Office Rep to join our Tampa team. You will greet patients, collect information, schedule appointments, and assist with inquiries while supporting the physician office team in a busy outpatient setting.

The role emphasizes patient service, accurate data collection, and coordination of referrals, labs, and billing questions. This is a full-time position with standard Mon–Fri hours in Tampa, FL.

Qualifications

• High school diploma or equivalent required.
• 6 months of healthcare experience or 6 months of customer service experience required.
• Medical front desk experience highly preferred.

Responsibilities

• Greets and checks in patients.
• Obtains patient information for scheduling and records.
• Schedules patient appointments.
• Assists with patient inquiries and billing questions.
• May arrange for other procedures and laboratory or referrals.
• Handles payments and posts them to patient accounts.
• Ensures encounter forms are complete before checkout.
• Sorts and distributes mail and copies medical records.

Skills

Customer service

Front desk

Healthcare experience

Education

High School diploma or equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Tampa, FL - Neurology
• Status: Full Time (non-exempt)
• Shift: Mon - Fri 8:00 AM - 5:00 PM (May Vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

• Education: High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service
• Highly preferred medical front desk experience

Equal Opportunity Employer Veterans/Disabled