Medical Office Representative

Team Member Services; Parker (CO); Presencial; USD 27.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Whole Person Well-being Resources

Mental Health Resources

Pet Benefits

Descripción de la vacante

AdventHealth Parker, CO is seeking a Health Services Access Specialist to join our team. You will welcome patients, verify demographics, insurance, and billing information, and support registrations and discharge processes.

You will collaborate with clinical partners to maintain open communication across departments, ensuring accurate eligibility, benefits memos, and smooth patient experiences while upholding service standards.

Formación

• 1+ year of customer service in a medical setting preferred.
• Experience with medical terminology, coding, and billing processes preferred.
• Strong communication and front-desk skills required.

Responsabilidades

• Answers incoming phone calls and directs inquiries appropriately.
• Welcomes patients and updates demographics, insurance, and billing information.
• Registers patients for services and ensures accurate data entry and timely discharge when applicable.
• Assists with financial assessments, eligibility, and benefits documentation to support post-care needs.
• Maintains open communication with clinical partners to enhance patient experiences.

Conocimientos

Customer service

Medical office experience

Medical terminology

Coding

Charge entry

Payment collection

Educación

High School Diploma or equivalent

Associate degree in Health Services Administration or related field

Descripción del empleo

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Day (United States of America)

Address: 9403 Crown Crest Blvd

City: Parker

State: Colorado

Postal Code: 80138

Job Description:

• Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
• Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
• Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
• Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
• Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.

Education:

• Associate and/or higher-level education or completed coursework in health services administration or other related medical or business field. [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• High School Grad or Equivalent Required
• Associate's Degree in Health Services Administration or other related medical or business field Preferred

Work Experience:

• 1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection. [Preferred]
• Prior collections experience. [Preferred]

Licenses and Certifications:

• Certified Healthcare Access Associate (CHAA) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.77 - $31.63

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.