Medical Office Rep - Pediatric Orthopedic Surgery

Baycare; Tampa (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401(k) match

Yearly performance appraisals and team

Annual bonus

Job summary

BayCare is seeking a Medical Office Representative to join our pediatric orthopedic surgery team at St. Joseph's Hospital in Tampa, FL. You will greet patients, collect information, schedule appointments, and assist with inquiries, ensuring a smooth patient flow.

Required is at least 6 months of healthcare or customer service experience; high school diploma or equivalent. Bilingual Spanish is preferred and helpful in serving our diverse community. Competitive benefits are included.

Qualifications

• 6 months of healthcare experience or 6 months of customer service.
• Bilingual Spanish is a plus.
• Strong front desk and billing knowledge preferred.

Responsibilities

• Greet and sign in patients.
• Obtain patient information.
• Schedule patient appointments.
• Assist with patient inquiries.
• Process payments and handle billing questions.
• Sort and distribute mail.
• Copy medical records.
• Support physician office team.

Skills

Healthcare knowledge

Customer service

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Pediatric Orthopedic Surgery - St. Joseph's Hospital - Tampa, FL
• Status: Full Time (non-exempt)
• Shift: Mon - Fri 8:00 AM - 5:00 PM (May Vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

Education:

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service
• Highly preferred medical front desk experience

Preferred

• Bilingual/Spanish

Equal Opportunity Employer Veterans/Disabled