Medical Office Rep - Float Team

Baycare; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match

Annual bonus

Community discounts

Job summary

BayCare is seeking a Medical Office Representative - Float Team to deliver outstanding customer service across multiple locations in the Tampa Bay and west central Florida regions. The role requires travel across Pinellas and/or Pasco County, with a Monday–Friday schedule and 8:00 AM–5:00 PM shifts.

You will greet patients, collect information, schedule appointments, and assist with billing questions. We offer a comprehensive benefits package including health, dental, and vision coverage, PTO,

Qualifications

• 6 months of healthcare experience or 6 months of customer service experience required.

Responsibilities

• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Handles basic billing questions and collects payments.

Skills

Customer service

Communication

Interpersonal skills

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Representative - Float Team who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location:

to travel throughout Pinellas and/or Pasco County

• Status: Full Time (non-exempt)
• Shift: Monday - Friday; 8:00AM - 5:00PM (May Vary)
• Weekend Work: None

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

Benefits

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required Education

• High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled