Medical Office Rep - General Surgery

BayCare Health System; Clearwater (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Bonus program

Job summary

BayCare Health System is seeking a Medical Office Rep in Clearwater, FL to support a physician office team. You will greet patients, collect information, schedule appointments, and assist with inquiries and billing while contributing to an efficient patient workflow.

The role emphasizes delivering friendly customer service in a fast-paced outpatient setting, with full-time hours and a benefits package. Relevant front desk experience is preferred.

Qualifications

• High School diploma or equivalent required.
• 6 months of healthcare experience or 6 months of customer service.
• Medical front desk experience highly preferred.

Responsibilities

• Greets and signs in patients.
• Obtains patient information and schedules appointments.
• Assists with patient inquiries and billing questions.
• May arrange for other procedures and collect/post payments.
• Sorts and distributes mail and copies medical records.

Skills

Customer service

Healthcare experience

Front desk experience

Education

High School or Equivalent

Job description

BayCare is currently in search of our newest Medical Office Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details

• Location: Clearwater, FL - General Surgery
• Status: Full Time (non-exempt)
• Shift: Mon - Fri 8:00 AM - 5:00 PM (May Vary)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

Benefits

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Medical Office Rep Is Responsible For

• Supports the physician's office health care team
• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Required

• Education: High School or Equivalent

Experience

• Required 6 months of healthcare
• Or 6 months of Customer Service
• Highly preferred medical front desk experience

Equal Opportunity Employer Veterans/Disabled