Medical Office Rep - Front Desk & Patient Services

Baycare; Clearwater (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

401k match

Bonus incentives

Community discounts

Job summary

BayCare is seeking a Medical Office Rep in Clearwater, FL to support a busy physician practice. You will greet patients, sign them in, assist with inquiries, and coordinate procedures. The role also involves handling lab communications, posting payments and addressing billing questions.

The position is full-time, with a typical Mon-Fri 8:00 AM - 5:00 PM schedule, and offers benefits including PTO, 401k match, and performance bonuses. A healthcare or customer service background is preferred.

Qualifications

• Experience in healthcare or customer service is required.
• Highly preferred medical front desk experience.

Responsibilities

• Greets and signs in patients.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and consultations with referral doctors.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form prior to patient checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Customer service

Communication

Education

High School or Equivalent

Job description

BayCare is seeking a Medical Office Rep in Clearwater, FL to support a busy physician practice. You will greet patients, sign them in, assist with inquiries, and coordinate procedures. The role also involves handling lab communications, posting payments and addressing billing questions.

The position is full-time, with a typical Mon-Fri 8:00 AM - 5:00 PM schedule, and offers benefits including PTO, 401k match, and performance bonuses. A healthcare or customer service background is preferred.