Medical Office Front Desk & Scheduling Specialist

BayCare Health System; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

401k with match

Yearly performance bonuses

Community discounts

Job summary

BayCare Health System in Tampa, FL is seeking a Medical Office Representative who delivers outstanding customer service to patients and families. You will join a multi-specialty team across 600 providers and 175 outpatient locations.

Responsibilities include greeting and signing in patients, collecting patient information, scheduling appointments, assisting with inquiries, handling billing questions, and supporting the health care team's daily operations.

Qualifications

• 6 months of healthcare experience or 6 months in customer service.
• High School diploma or equivalent required.

Responsibilities

• Greets and signs in patients
• Obtains patient information
• Schedules patient appointments
• Assists with patient inquiries
• May arrange for other procedures
• Laboratory and consultations with referral doctors
• Collects and posts payments
• Assists patients with billing questions
• Ensures completeness of encounter form prior to patient checkout
• Sorts and distributes mail
• Copies medical records

Skills

Customer service

Healthcare

Education

High School or Equivalent

Job description

BayCare Health System in Tampa, FL is seeking a Medical Office Representative who delivers outstanding customer service to patients and families. You will join a multi-specialty team across 600 providers and 175 outpatient locations.

Responsibilities include greeting and signing in patients, collecting patient information, scheduling appointments, assisting with inquiries, handling billing questions, and supporting the health care team's daily operations.