Medical Office Receptionist: Patient Flow & EMR

Harford Endoscopy Center; Bel Air (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Job summary

Harford Endoscopy Center in Bel Air, MD is seeking a professional front desk receptionist to greet patients, verify demographics and insurance, schedule appointments, and process payments. You'll coordinate with clinical staff to maintain smooth patient flow and protect patient confidentiality.

The role requires strong communication, proficiency with Microsoft Office, and experience with EMR. Preferred background in medical offices; training on EMR systems provided.

Qualifications

• High school diploma or GED.
• Minimum of 1 year in receptionist, customer service, or administrative role.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and standard office equipment.
• Excellent organizational and multitasking abilities.
• Preferred: experience in a medical office, ambulatory surgery center, gastroenterology practice, or endoscopy center; EMR systems knowledge.

Responsibilities

• Greet patients and visitors professionally.
• Register patients, verify demographics, insurance, and billing information.
• Schedule, reschedule, and confirm patient appointments.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient records and enter data into EMR.
• Collect copayments and process patient payments per procedures.
• Coordinate with clinical staff regarding patient flow and scheduling needs.
• Verify insurance eligibility and obtain authorizations when applicable.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with scanning, filing, faxing, and general office duties.
• Support a positive patient experience by addressing questions promptly.

Skills

Attention to detail

Team collaboration

Problem-solving

Verbal and written communication

Ability to work in fast-paced env

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Medical scheduling software

Job description

Harford Endoscopy Center in Bel Air, MD is seeking a professional front desk receptionist to greet patients, verify demographics and insurance, schedule appointments, and process payments. You'll coordinate with clinical staff to maintain smooth patient flow and protect patient confidentiality.

The role requires strong communication, proficiency with Microsoft Office, and experience with EMR. Preferred background in medical offices; training on EMR systems provided.