Medical Office Receptionist: Patient Flow & Billing

Cook Children's Health Care System; Frisco (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

Cook Children’s Health Care System is seeking a Medical Receptionist in Frisco ENT. You will greet patients, manage intake and checkout with a friendly approach, and support scheduling, registration, and billing in a fast-paced clinic.

The role requires excellent communication, the ability to adapt to varying staffing levels and patient volumes, and the willingness to learn diverse insurance plans and medical terminology to ensure smooth patient experiences.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• 2 years of experience as a Medical Receptionist preferred.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal communication

Maturity under pressure

Education

High School diploma or equivalent

Customer service experience

2 years Medical Receptionist experience (preferred)

Job description

Cook Children’s Health Care System is seeking a Medical Receptionist in Frisco ENT. You will greet patients, manage intake and checkout with a friendly approach, and support scheduling, registration, and billing in a fast-paced clinic.

The role requires excellent communication, the ability to adapt to varying staffing levels and patient volumes, and the willingness to learn diverse insurance plans and medical terminology to ensure smooth patient experiences.