Office Supervisor

3M HEALTHCARE; Frisco (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Cook Children’s is seeking an Office Supervisor to oversee front-office operations for efficient patient flow and staff guidance. The role includes supporting phone coverage, billing, registration, and managing provider schedules.

The supervisor will advise the Practice Manager on cost-control and operational efficiency, requiring good judgment and strong customer service skills. The position emphasizes knowledge of physician billing, third-party requirements, and the ability to manage multiple

Qualifications

• High school graduate; supervisory experience preferred.
• Basic understanding of general office procedures and general accounting principles.
• Solid understanding of coding and third-party requirements is necessary.
• Supervisory skills and maturity to supervise several employees.
• Must withstand pressure related to the public, physician or administration.

Responsibilities

• Supervise and coordinate office functions for efficient patient flow.
• Provide support and guidance to staff and assist in billing, registration, and provider schedules.
• Consult with Practice Manager on methods to control operational costs and maintain efficiency.

Skills

Supervisory skills

Customer service

Office coordination

Billing knowledge

Coding knowledge

Third-party payer knowledge

Education

High school diploma

Supervisory experience preferred

Basic accounting knowledge

Job description

Location

Frisco ENT Department, Prosper ENT Clinics

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Hours

Monday to Friday: 8:00am to 5:00pm

Summary

The Office Supervisor will supervise and coordinate the functions of the office for efficient patient flow. Provides support and guidance to staff. Assists in performing general office functions related to phone coverage, billing, registration, and provider schedules. Consults with the Practice Manager regarding methods for controlling operational costs and maintaining efficient office operations. Requires good judgment, excellent customer service skills, knowledge of physician billing, and diversified insurance plans. Assumes the responsibility of the Practice Managers role in the event of his/her absence.

Education and Experience

• High school graduate or equivalent
• Preference of two years supervisory experience
• Basic understanding of general office procedures and general accounting principles
• Solid understanding of coding and third-party requirements is necessary
• Supervisory skills and maturity to supervise several employees
• Maturity to withstand pressure that may arise in relation to the public, physician or administration

EEO Statement

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.