Medical Office Receptionist & Patient Care Concierge

Cahaba Medical Care Foundation; Centreville (AL); Presencial; USD 19 000 - 28 000; Tempo integral

Resumo da oferta

Cahaba Medical Care Foundation in Centreville, AL is seeking a reliable receptionist to support our busy clinic. You will answer calls, relay messages, schedule appointments, and assist patients with basic information.

This role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment. A high school diploma is preferred and punctual attendance is essential. Experience with medical office procedures is a plus; training is provided.

Qualificações

• Excellent communication and interpersonal skills.
• Excellent ability to multitask.
• Needs to take detailed messages and forward to the right staff.
• Demographic data must be entered accurately into EMR.

Responsabilidades

• Answer the telephone in a courteous and professional manner within 3 rings
• Receive and convey messages in writing, verbally and electronically
• Assist patients and their families in a compassionate manner
• Make appointments following preset scheduling rules
• Fax documents
• Prepare documents for mail-out
• Open and distribute incoming mail
• Assist in routing calls and messages to appropriate staff
• Collect copayments and, if necessary, make bank deposits per policy
• Transcribe demographic information to patient EMR
• Triage calls to appropriate clinical staff
• Communicate with providers about scheduling conflicts
• Ensure patients have correct forms before encounters
• Ask for updated insurance information and verify eligibility
• Explain sliding fee application process to eligible patients
• Perform other duties assigned by supervisor

Conhecimentos

Communication

Multitasking

Message taking

Data entry

Reliability

Formação académica

High school diploma

Descrição da oferta de emprego

Cahaba Medical Care Foundation in Centreville, AL is seeking a reliable receptionist to support our busy clinic. You will answer calls, relay messages, schedule appointments, and assist patients with basic information.

This role requires excellent communication, attention to detail, and the ability to multitask in a fast-paced environment. A high school diploma is preferred and punctual attendance is essential. Experience with medical office procedures is a plus; training is provided.