Medical Office Receptionist – Flexible Hours & Benefits

American Family Care Franchise 2001; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Great small business work environment

Flexible scheduling

Paid time off, health insurance, and 1

Job summary

American Family Care Franchise 2001 in Florida is seeking a friendly medical receptionist to manage patient check-in/out, verify insurance, collect payments, and maintain accurate records. This role supports a walk-in primary/urgent care setting with on-site lab and x-ray capabilities.

You will greet patients, register and update records, ensure smooth patient flow, respond to inquiries, and support daily clinic operations while upholding high service standards.

Qualifications

• High School graduate or equivalent.
• Medical clerical experience preferred.
• Basic computer knowledge including Microsoft Office.
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Check patients in and out and verify insurance.
• Greet patients and collect required paperwork and IDs.
• Register patients, update records, verify insurance timely.
• Collect payments and address billing issues.
• Respond to customer needs and coordinate follow-up appointments.
• Balance daily patient charges and perform cash handling.
• Complete closing procedures and submit reports.
• Maintain complete and accurate documentation.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Phone etiquette

Multitasking

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care Franchise 2001 in Florida is seeking a friendly medical receptionist to manage patient check-in/out, verify insurance, collect payments, and maintain accurate records. This role supports a walk-in primary/urgent care setting with on-site lab and x-ray capabilities.

You will greet patients, register and update records, ensure smooth patient flow, respond to inquiries, and support daily clinic operations while upholding high service standards.