Medical Office Receptionist | Bilingual Patient Concierge & EMR

Midland Memorial Hospital; Midland (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

Midland Memorial Hospital is seeking a full-time receptionist to support our medical office operations. You will greet patients, check them in and out, schedule appointments, verify billing information, enter demographics in the EMR, collect co-pays, and maintain patient charts.

You will also answer calls, route messages, and assist with referrals and authorizations as needed. Qualifications include a High School Diploma or equivalent, English communication skills, and 2 years of clinic

Qualifications

• High School Diploma or equivalent.
• Ability to read and analyze information and communicate in English.
• 2 years clinic experience preferred.
• Bilingual is a highly preferred skill.

Responsibilities

• Greet patients, prepare and collect completed necessary forms for visits.
• Enter patient information in EMR, update insurance data and collect payments.
• Process visits with CPT/ICD coding and handle payments and deposits.
• Answer telephones, screen and route calls, take messages, and manage schedules.
• Maintain charts, scan documents, and assist with referrals and authorizations.

Skills

Customer service

English communication

Bilingual (preferred)

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

Midland Memorial Hospital is seeking a full-time receptionist to support our medical office operations. You will greet patients, check them in and out, schedule appointments, verify billing information, enter demographics in the EMR, collect co-pays, and maintain patient charts.

You will also answer calls, route messages, and assist with referrals and authorizations as needed. Qualifications include a High School Diploma or equivalent, English communication skills, and 2 years of clinic