Medical Office Receptionist

Beacon Behavioral Hospital; Ridgeland (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Ridgeland, MS is seeking a dedicated Medical Office Receptionist. The role involves greeting patients, scheduling appointments, and maintaining medical records. Join a supportive team focused on patient care and enjoy a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

Short-term disability

Paid holidays

Accrued paid time off

Qualifications

• Experience with medical terminology.

Responsibilities

• Greet patients and visitors, schedule appointments, maintain records.
• Provide excellent customer service and handle collections.
• Manage office inventory and respond to emergencies.

Skills

Customer Service

Multitasking

Efficiency

Education

High School diploma

College coursework

Job description

Join to apply for the Medical Office Receptionist role at Beacon Behavioral Hospital.

Beacon Behavioral Partners is looking for a Medical Office Receptionist to join our team! This full-time position is located in Ridgeland, MS and will support the Precise Clinical Neuroscience Specialist Group.

Who We Are

Beacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. We are committed to reducing barriers and burdens associated with owning private practice by managing administrative responsibilities while allowing practices to maintain clinical autonomy. This approach enables physicians to focus on patient care.

Our network spans Louisiana, Arkansas, Mississippi, and Texas, leveraging an extensive team of over 400 staff members including psychiatrists, psychologists, nurse practitioners, mental health therapists, and recreational therapists. Our experienced physician advisory board fosters a supportive community for clinicians to share insights and improve patient care.

Why Work for Us?

At Beacon Behavioral Partners, the Medical Office Receptionist will receive a competitive hourly rate and a comprehensive benefits package, including health, dental, and vision insurance; 401(k) matching; short-term disability; paid holidays; accrued paid time off; and more.

Job Responsibilities

Your primary goal is to serve patients by greeting and assisting them, scheduling appointments, and maintaining records and accounts. You will provide excellent customer service, ensure patient balances are accurate, and handle collections. This position requires focus, multitasking, and efficiency in a high-paced environment.

Essential Duties and Responsibilities

• Greet patients and visitors in person or on the phone, answering inquiries or referring them appropriately.
• Schedule appointments to optimize patient satisfaction and provider time.
• Notify providers of patient arrivals and keep appointments on schedule.
• Assist patients with anxieties, answer questions, and maintain the reception area.
• Maintain and update medical records and patient accounts.
• Record and collect patient charges, file and expedite third-party claims.
• Manage office inventory, order supplies, and schedule equipment maintenance.
• Respond to emergencies and protect patient confidentiality.
• Follow policies and procedures, report needed changes.
• Address billing questions, follow up on calls, and discuss payment plans.
• Review patient balances prior to appointments and pursue collections as needed.

Qualifications

• High School diploma required; college coursework preferred.
• Experience with medical terminology.

Physical Demands

This role requires physical capabilities including lifting patients, manual dexterity, good eye-hand coordination, and the ability to stand and walk for extended periods. Lifting up to 40 lbs may occasionally be necessary. Reasonable accommodations are available for individuals with disabilities.