Medical Office Receptionist

ROCKLAND FAMILY MEDICAL CARE; New York (NY); On-site; USD 40,000 - 48,000; Full time

Job summary

Rockland Family Medical Care in New York seeks a Medical Office Front Desk Receptionist to welcome patients, check them in, pull or create patient records, and answer calls. You will also schedule appointments, mail or fax documentation, and maintain accurate medical and administrative records.

The ideal candidate is highly organized with excellent customer service, strong interpersonal skills, and the ability to work independently or as part of a team.

Qualifications

• Strong customer service skills.
• Excellent organizational skills.
• Attention to detail.
• Familiarity with EMR (eClinicalWorks).
• Multilingual abilities in Russian or Spanish are a plus.

Responsibilities

• Greet patients and check them in.
• Pull or create patient records and obtain new information.
• Answer phone calls and schedule appointments.
• Mail or fax documentation to appropriate offices.
• Maintain accurate medical and administrative records.

Skills

Customer service

Organization

Attention to detail

Multilingual (Russian/Spanish)

Communication

Tools

EMR - eClinicalWorks

Google Docs

Job description

Job Description

Job Description

Job Summary

We are seeking a Medical Office Front Desk Receptionist to join our team! You will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Maintain comprehensive medical records, as needed
• Process payments for services rendered
• Maintain patient records
• Handle confidential information with discretion
• Keep the front desk area clean and organized
• Perform other duties as assigned

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, Google docs, etc
• Familiarity with EMR, eClinicalWorks
• Previous office experience desired
• Multilingual is a plus – Russian/Spanish