Medical Receptionist / Medical Front office

M D Medical Center Inc; Monterey Park (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Profit sharing

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

M D Medical Center Inc. is seeking a Medical Receptionist or Front Office staff to join the team. You will greet patients, check them in, pull or update patient files, and handle phone inquiries while maintaining accurate records and coordinating with various offices.

The ideal candidate is organized, client-focused, and can work well independently or as part of a team. Familiarity with Microsoft Office is preferred, and prior office experience is a plus though not required.

Qualifications

• Bilingual Chinese (Mandarin or Cantonese) required.
• Strong customer service skills.
• Excellent organizational skills.
• Attention to detail.
• Familiarity with basic computer programs (Microsoft Office).
• Previous office experience desired but not required.

Responsibilities

• Greet patients and check them in.
• Pull medical records or take new patient history.
• Answer phones and schedule appointments or answer questions.
• Verify patient insurance.
• Provide patient customer service.
• Maintain comprehensive medical records and perform other administrative tasks.

Skills

Bilingual Chinese

Strong customer service

Excellent organizational skills

Attention to detail

Education

Previous office experience not required

Tools

Microsoft Office

Job description

Benefits:

• Health insurance
• Paid time off
• Profit sharing

Benefits/Perks

• Competitive Compensation
• Great Work Environment
• Career Advancement Opportunities

Job Summary

We are seeking a Medical Receptionist or Front office to join our team! As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Answer the phone and schedule appointments or answer patient questions
• Verify the patients insurance
• Provide patient customer service
• Maintain comprehensive medical records, as needed
• Other administrative work

Qualifications

• Bilingual Chinese (Mandarin or Cantonese)
• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Previous office experience desired but not a requirement