Medical Office Receptionist

Peppes Pizza AS; New Braunfels (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Valor Healthcare seeks a passionate Medical Office Receptionist for its Community Based Outpatient Clinic in New Braunfels. The role involves supporting patient care through administrative tasks, ensuring compliance with standards, and delivering excellent customer service to veterans. Offering a full-time position with competitive pay and benefits, this entry-level role requires a high school diploma and strong organizational skills.

Benefits

Competitive Salary

Excellent Benefits

Generous Time Off

Weekday Schedule

Qualifications

• Minimum 1 year of clinical or call center experience preferred.
• Credentialed with the Veterans Health Administration.
• Current BLS certification and CPR renewal as required.

Responsibilities

• Assist with administrative tasks related to patient care.
• Schedule appointments and check patients in/out.
• Ensure compliance with healthcare standards.

Skills

Customer Service

Organizational Skills

Computer Skills

Education

High School Diploma/GED

Tools

EMR

Job description

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Description

Valor Healthcare is looking for a passionate Medical Office Receptionist to join our team at the Community Based Outpatient Clinic (CBOC) in New Braunfels. In exchange for your dedication and experience, we offer a competitive salary, excellent benefits, generous time off, and a weekday schedule.

Our mission is to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the U.S. as a contractor for the U.S. Department of Veterans Affairs, providing a full range of services including primary care, diagnostics, laboratory, telehealth, behavioral health, and more.

As a Medical Office Receptionist, you will support patient care by providing administrative support, managing patient information, verifying clinical reminders, checking patients in/out, scheduling appointments, answering phones, and ensuring compliance with healthcare standards. You will deliver excellent customer service to veterans and support clinic outreach and enrollment initiatives.

Core Responsibilities

• Assist with administrative tasks related to patient care.
• Input patient data into VISTA/CPRS.
• Verify and complete clinical reminders before patient checkout.
• Check patients in and out of the clinic.
• Schedule appointments and relay messages promptly.
• Ensure compliance with OIG, JC, EOC, and lab standards.
• Maintain data accuracy and adhere to VA guidelines.
• Provide excellent customer service to veterans, colleagues, and visitors.
• Participate in outreach events and support patient enrollment and follow-up.
• Support new clinical and operational initiatives.

Requirements

• High School Diploma/GED or equivalent.
• Strong computer skills; EMR experience preferred.
• High-quality customer service and organizational skills.
• At least 1 year of clinical or call center experience preferred.
• Credentialed and in good standing with the Veterans Health Administration.
• Current BLS certification (renew as required) and ACLS as per contract.
• Proficiency in English, both written and spoken.
• Energetic and optimistic demeanor.
• This is a safety-sensitive position.

Qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Healthcare