Medical Office Receptionist-Northeast

Urology San Antonio; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in San Antonio is looking for an experienced Medical Office Receptionist. In this role, you'll be the first point of contact for patients, ensuring high-quality service and efficient office operations. Responsibilities include handling phone calls, scheduling appointments, and managing patient information. We seek candidates with a strong background in medical office settings who can provide exceptional customer service.

Qualifications

• Previous experience in a medical office or healthcare setting required.
• Must have EMR experience and insurance verification skills.

Responsibilities

• Answer and direct phone calls, assist in scheduling patient appointments.
• Collect and verify patient demographics and insurance information.
• Provide excellent patient service and maintain professionalism.

Skills

Communication

Customer Service

Problem-Solving

Attention to Detail

Empathy

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Join to apply for the Medical Office Receptionist-Northeast role at Urology San Antonio

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Join to apply for the Medical Office Receptionist-Northeast role at Urology San Antonio

Urology San Antonio is a group of over 200 individuals dedicated to improving urological health and overall wellness. With over 30 medical providers across eight locations, our practice delivers the most comprehensive and convenient care in South Texas.

Job Summary

FAST-PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check-In/Check-Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.

Responsibilities

• Answers and directs phone calls
• Assists in scheduling patient appointments
• Greets patients
• Collect and verify patient demographics, insurance, and other relevant information.
• Collects co-pays and any balances on patient accounts
• Ensure professionalism while maintaining excellent patient service
• Accurately document all patient requests and information
• Keen attention to details
• Adept at creative problem-solving
• Ability to empathize with patients in need of care
• Excellent communication skills
• Positive attitude
  
  

Requirements

• QUALIFICATIONS
  
  

Required

• High school diploma or GED
• Previous experience in a medical office or healthcare setting
• Electronic Medical Records (EMR) experience
• Experience with insurance verification for patient eligibility

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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