Medical Office Receptionist

Reach Physical Therapy PLLC; Middle Village (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Company parties

Home office stipend

Stock options plan

Job summary

Reach Physical Therapy PLLC in Maspeth, Queens is seeking a friendly Front Desk Receptionist for a part-time role (25-30 hours/week). You’ll be the first point of contact, greeting patients and guiding them through check-in and scheduling.

Responsibilities include answering phones, verifying insurance, maintaining accurate records, and supporting therapists and staff with administrative tasks. Competitive hourly pay and a welcoming, team-oriented environment await.

Qualifications

• High school diploma or equivalent.
• Prior experience in a medical or physical therapy office preferred.
• Familiarity with insurance verification and authorization processes is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Friendly, professional, and compassionate demeanor.

Responsibilities

• Greet patients and visitors with a warm, welcoming attitude.
• Answer phones and direct calls professionally.
• Schedule, confirm, and manage patient appointments using our scheduling software.
• Assist in verifying insurance benefits and obtaining authorizations.
• Handle patient check-ins and check-outs efficiently.
• Maintain accurate and up-to-date patient records.
• Support physical therapists and office staff with administrative tasks as needed.
• Ensure the front desk area is clean, organized, and presentable.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Professional demeanor

Education

High school diploma

Tools

Scheduling software

Job description

Benefits:

• Company parties
• Home office stipend
• Stock options plan

Job Title: Front Desk Receptionist - Physical Therapy Clinic

Location: Maspeth, Middle Village, Queens, NY

Job Type: Part-Time (25-30 hours/week)

Schedule: Monday to Friday, variable shifts between 8 AM - 6 PM

Compensation: Based on experience

About Us:

We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. We're currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (25-30 hours/week).

Job Summary:

As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. You'll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs.

Key Responsibilities:

• Greet patients and visitors with a warm, welcoming attitude
• Answer phones and direct calls professionally
• Schedule, confirm, and manage patient appointments using our scheduling software
• Assist in verifying insurance benefits and obtaining authorizations
• Handle patient check-ins and check-outs efficiently
• Maintain accurate and up-to-date patient records
• Support physical therapists and office staff with administrative tasks as needed
• Ensure the front desk area is clean, organized, and presentable

Qualifications:

• High school diploma or equivalent (required)
• Prior experience in a medical or physical therapy office preferred
• Familiarity with insurance verification and authorization processes is a plus
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Comfortable multitasking in a fast-paced environment
• Friendly, professional, and compassionate demeanor

What We Offer:

• A supportive, team-oriented work environment
• Training and onboarding for the role
• Competitive hourly pay
• Flexible part-time hours (25-30 hours/week)

We look forward to hearing from you and possibly welcoming you to our clinic team!