Front Desk Receptionist

Physical Therapy; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Physical Therapy in Queens, NY is hiring a Front Desk Receptionist for our busy outpatient clinic. The position is full-time with an hourly wage of $18–$25, starting immediately. You will greet patients, answer phones, schedule appointments, and assist with insurance verification and authorizations.

We value reliability, organization, and friendly service. English communication is essential; Spanish speaking is a plus. Prior medical office experience is helpful but training is available.

Qualifications

• Experience in a medical office or physical therapy front desk preferred.
• Knowledge of Medicare/Medicaid no-fault and workers’ compensation is a plus.
• Experience with EMR systems such as WebPT is a plus.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer calls, schedule appointments, and manage inquiries.
• Verify insurance eligibility, benefits, copays, and authorizations.
• Obtain and track insurance authorizations.
• Maintain patient records and documentation.
• Assist with front desk operations and administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

English proficiency

Tools

WebPT

Job description

NOW HIRING: Front Desk Receptionist. . Location: Queens, NY. Job Type: FULL TIME. . We are seeking a reliable, organized, and friendly Front Desk Receptionist to join our busy outpatient physical therapy clinic.. .

Responsibilities

• Greet patients and provide excellent customer service..
• Answer phone calls, schedule appointments, and manage patient inquiries..
• Verify insurance eligibility, benefits, copays, and authorizations..
• Obtain and track insurance authorizations..
• Maintain accurate patient records and documentation..
• Assist with daily front desk operations and administrative tasks..

Qualifications

• Previous medical office or physical therapy front desk experience preferred, but not required. We are willing to train the right candidate..
• Knowledge of Medicare, Medicaid, No-Fault, and Workers’ Compensation insurance is a plus..
• Experience with WebPT or other EMR systems is a plus..
• Strong communication, organizational, and multitasking skills..
• MusS be able to communicate effectively in English..
• SPANISH SPEAKING or bilingual (English/Spanish) is a plus..
• Must be dependable, punctual, professional, and willing to learn..
• Ability to work efficiently in a fast-paced environment.

Experience: Not required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Salary: $18 – $25 hourly
Starting time: Immediate start!

About Physical Therapy:
Physical Therapy Office