Physical Therapy Receptionist

Long Island Balance PT; Village of Lake Success (NY); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Training & development

Competitive salary

Flexible schedule

Job summary

Long Island Balance Physical Therapy is expanding its operations in a fully renovated office, seeking a part-time Physical Therapy Receptionist with potential for full-time. The role emphasizes friendly customer service, patient scheduling, and efficient front-desk operations from the Lake Success location.

Ideal candidates have strong computer skills, are punctual, and can maintain a stable schedule. Training, mentorship, and opportunities for growth are offered as part of a growing practice in

Qualifications

• Excellent customer service skills
• Proficient with computer technology
• Strong communication abilities
• Med staffing flexibility

Responsibilities

• Answering incoming calls promptly and in a friendly customer-service manner
• Completing new patient registration
• Scheduling appointments for new and returning patients
• Collecting applicable payments
• Scanning and uploading information into the EMR system

Job description

Benefits

• Training & development
• Competitive salary
• Flexible schedule

About the Role

Long Island Balance Physical Therapy IS EXPANDING its operations, within a fully renovated, Class A office complex. We are presently seeking skilled front office support. A review of our website, www.longislandbalance.com [currently being updated] will offer only a glimpse of what is to come in the upcoming months. With our focus on vestibular and balance retraining, we are the company to accelerate your professional growth. State of the art equipment includes world class ceiling mounted railing system, infrared video goggles, and proprietary wellness and rehabilitation exam technology. Our rapid growth is continually creating leadership opportunities. Competitive salary, extensive mentorship, training and continuing education are provided.

POSITION AVAILABLE; Physical Therapy Receptionist: Part time; potential for full time available.

Afternoon/ Evening hours, Some mornings; possible alternate Saturdays.

Responsibilities

• Communicating the importance of physical therapy to our patients and prospective patient callers.
• Answering incoming calls promptly and in a friendly customer-service manner.
• Completing new patient registration.
• Working closely with patients to ensure they meet their prescribed course of treatment.
• Encouraging patients to keep their appointments, limiting cancellations and no-show appointments.
• Scheduling appointments for new and returning patients; Following up with past patients.
• Collecting applicable payments.
• Other general Medical Reception duties include updating prescriptions, insurance authorizations, re-scheduling appointments.
• Scanning and uploading information into the EMR [Electronic Medical Record] system.
• Assisting Office Manger whenever necessary.
• Must within 30 - 45 minutes driving distance from the Lake Success Office. Excellent customer service skills and a compassion for helping people.
• Proficient with computer technology.
• Team player attitude to coordinate with patients, therapists, and administrative staff.
• Self-directed with organizing skills; Strong work ethic
• Punctual and stable work schedule
• Medical reception &/or sales experience is a plus

Compensation

• $17-$20/hr (based on experience)