Medical Office Receptionist

Podiatry & Sports Medicine Associates P.C.; Gurnee (IL); On-site; USD 25,000 - 28,000; Part time

Job summary

Podiatry & Sports Medicine Associates P.C. is seeking a motivated, friendly Receptionist with strong customer service skills to join our healthcare team.

You will work alongside providers and medical staff, supporting administrative and clinical operations while delivering an exceptional patient experience. The role is part-time with in-person work, Monday–Thursday 10:00 AM to close, plus alternating Saturdays 7:00 AM to 12:00 PM.

Qualifications

• 1 year of customer service experience preferred.
• Experience in a medical office or clinical setting is a plus.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Friendly, dependable, and team-oriented.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Answer phone calls, schedule appointments, and assist with patient inquiries.
• Verify insurance coverage and collect co-pays and outstanding balances.
• Maintain accurate patient records while ensuring proper documentation and compliance.
• Assist with billing, faxing, scanning, and other administrative tasks.
• Coordinate patient flow and notify clinical staff of patient arrivals.

Skills

Customer service

Communication

Organization

Multitasking

Team-oriented

Job description

Job Summary

Podiatry & Sports Medicine Associates is seeking a motivated, friendly Receptionist with strong customer service skills to join our healthcare team. As a valued member of our practice, you will work alongside providers and medical staff, supporting both administrative and clinical operations while delivering an exceptional patient experience.

Administrative Duties

• Greet and check in patients in a friendly, professional manner
• Answer phone calls, schedule appointments, and assist with patient inquiries
• Verify insurance coverage and collect co-pays and outstanding balances
• Maintain accurate patient records while ensuring proper documentation and compliance
• Assist with billing, faxing, scanning, and other administrative tasks
• Coordinate patient flow and notify clinical staff of patient arrivals

Qualifications

• At least 1 year of customer service experience (preferred)
• Previous experience in a medical office or clinical setting is a plus
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Friendly, dependable, and team-oriented

Job Details

• Position: Part-Time
• Schedule: Monday through Thursday, 10:00 AM to close, plus alternating Saturdays from 7:00 AM to 12:00 PM
• Work Location: In person
• Pay: $18.00–$20.00 per hour, based on experience

We offer a supportive, team-oriented environment where your contributions make a direct impact on patient care. If you enjoy helping others and are looking to grow in a dynamic healthcare setting, we'd love to hear from you!