Medical Office Patient Services & Scheduling Specialist

UF Health; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UFJPI in Jacksonville, FL is seeking an attentive clerical specialist to support patient services in a busy department. You will handle patient registration, scheduling, and communications to ensure smooth clinic operations.

The role emphasizes accurate data entry into the electronic medical record, cashiering for co-pays, and delivering excellent customer service to patients and families as part of the care team.

Qualifications

• High School Diploma or GED required at time of hire.
• 2 years data entry experience.
• 1 year clerical/customer service in health care preferred.
• Experience with inputting data and reviewing patient demographics.

Responsibilities

• Perform clerical tasks to service patient and organization.
• Register patients with direct data entry for appointments.
• Schedule patient appointments.
• Manage messages and direct to proper personnel.
• Handle cashiering for co-pays and payments.
• Provide excellent customer service to patients and families.
• Participate as active care team member in patient care coordination.

Skills

Data entry

Clerical

Customer service

Health care experience

Education

High School Diploma/GED

Tools

EMR system

Job description

UFJPI in Jacksonville, FL is seeking an attentive clerical specialist to support patient services in a busy department. You will handle patient registration, scheduling, and communications to ensure smooth clinic operations.

The role emphasizes accurate data entry into the electronic medical record, cashiering for co-pays, and delivering excellent customer service to patients and families as part of the care team.