Patient Services Coordinator

UF Health; Jacksonville, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UF Health is seeking a clerical/ registration specialist to support patient services in a hospital setting. You will handle registration interviews, data entry, scheduling, and coordination of messages among patients, physicians, and departments.

The role emphasizes accuracy, customer service, and teamwork in a fast-paced clinical environment. Responsibilities include maintaining medical records, entering diagnoses and charges, and handling payments while ensuring a positive patient experience

Qualifications

• 2 years data entry experience preferred
• 1 year clerical/customer service experience, ideally in health care industry
• High School Diploma or GED required at time of hire

Responsibilities

• Prepare and maintain all clerical aspects of the medical records according to guidelines
• Perform accurate registration interview with direct data entry for full registration of new patient appointments and established patients across multiple provider specialties
• Maintain patient scheduling functions and set patient appointments
• Receive and direct messages (electronic, in person and telephone) to appropriate personnel and coordinate with other departments
• Enter patient dispositions, diagnostic codes, orders, charges and payments in the electronic medical record
• Perform cashiering functions related to co-payments or patient payments/collections and handle routine clerical duties
• Provide excellent customer service for patients/families and coordinate care as part of the care team

Skills

Data entry

Customer service

Health care experience

Education

High School Diploma/GED

Job description

UF Health is seeking a clerical/ registration specialist to support patient services in a hospital setting. You will handle registration interviews, data entry, scheduling, and coordination of messages among patients, physicians, and departments.

The role emphasizes accuracy, customer service, and teamwork in a fast-paced clinical environment. Responsibilities include maintaining medical records, entering diagnoses and charges, and handling payments while ensuring a positive patient experience