Office Manager

Catholic Health Services; Town of Islip (NY); On-site; USD 72,000 - 90,000; Full time

Job summary

The Office Manager at Catholic Health Services coordinates the administrative and operational tasks across Finance, Administrative, Compliance, Revenue Cycle, IT and Human Resources in an ambulatory setting. This role ensures maintenance of PCMH accreditation standards where applicable and drives efficient practice management in a patient-centered environment.

Responsibilities include improving workflow with technology, ensuring timely patient access and clear communication with providers, plus

Qualifications

• Minimum 5 years of administrative/clinic management experience.
• Experience with budgeting and accounting principles.
• Experience with HIPAA compliance and privacy training.

Responsibilities

• Ensure timely patient appointments and clear communication with providers.
• Improve workflow efficiency through technology and team collaboration.
• Communicate updates on operations, policies, and procedures.
• Assign staff to tasks to ensure calls are answered and messages recorded.
• Act as HIPAA Privacy Officer and report privacy breaches.
• Pursue EPIC Super User status.
• Collaborate with HR for staff hiring and onboarding.
• Communicate HR policies consistently.

Skills

Administrative experience

Clinic management

Budgeting principles

HIPAA compliance

EPIC Super User

HR policies

Education

Bachelor’s Degree preferred

Associate Degree in Healthcare or Business Administration

High school diploma or GED

Tools

EPIC EHR

Job description

Overview

The Office Manager role is to organize, monitor and control the business operations of the Physician Medical Practice and provide overall administration and coordination of department activities and programs, such as, Finance, Administrative, Compliance, Revenue Cycle, Technical/IT and Human Resources in the ambulatory setting. Responsible for maintaining standards of PCMH accreditation for medical office if applicable.

Job Details

Responsibilities

• Provide a positive patient experience by ensuring patients receive timely appointments, have easy access to information, and have clear communication with providers.
• Improve workflow efficiency to improve how work is completed by utilizing technology and how patient care is shared within the team.
• Communicate to Physician and staff all informational updates pertaining to operations, policies & procedures.
• Assign staff to appropriate task to ensure medical practice calls are promptly answered, screened, and messages are accurately recorded and distribute to appropriate personnel.
• Serves as the HIPAA Privacy Officer for the Practice and is responsible for ensuring all staff complete required Healthstream training in a timely manner and is accountable for the timely reporting of all suspected privacy breaches to the Physician Enterprise Privacy Officer
• Manager required to achieve EPIC Super User status.
• Collaborate with the Human Resources team for interviewing and selecting staff for Medical Practice.
• Assist with new employee onboarding process and scheduling of new employee orientation.
• Communicate HR policies and procedures on a continual and constant basis.

Qualifications

• High school diploma or GED with concentration of courses in Secretarial Science, Associates Degree in Healthcare or Business Administration required. Bachelor’s Degree preferred. In lieu of degree minimum 5 years of experience required.
• At least 3 years administrative /clinic management experience; competence in applying general operational and personnel practices, accounting /budgeting principles and coordination of clinic administrative functions.

Salary Range

USD $71,701.00 - USD $90,000.00 /Yr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.