Medical Office Operations Manager (HIPAA & EPIC)

Catholic Health Services; Bay Shore (NY); On-site; USD 33,000 - 49,000; Full time

Job summary

Catholic Health Services is seeking an Office Manager to organize and coordinate the business operations of a physician medical practice in the ambulatory setting. You will oversee Finance, Administrative, Compliance, Revenue Cycle, IT and HR functions, ensuring PCMH accreditation standards where applicable.

Responsibilities include improving patient experience, workflow efficiency, and staff assignment; you will also serve as HIPAA Privacy Officer and drive EPIC Super User activities while

Qualifications

• High school diploma or GED; Associates or higher in Healthcare/Business Admin preferred.
• Bachelor’s Degree preferred; in lieu of degree, minimum 5 years’ experience.
• 3+ years administrative/clinic management experience; know-how in operational and personnel practices, budgeting and coordination.

Responsibilities

• Provide a positive patient experience with timely appointments and clear communication with providers.
• Improve workflow efficiency using technology and shared patient information.
• Communicate updates to physicians and staff on operations, policies and procedures.
• Assign staff to tasks to ensure calls are answered and messages recorded.
• Serve as HIPAA Privacy Officer and ensure required training is completed timely.
• Achieve EPIC Super User status and leverage this with clinical staff.
• Collaborate with HR for interviewing and hiring of staff.
• Assist with onboarding and scheduling of new employees.
• Communicate HR policies and procedures regularly.

Skills

Administrative experience

Clinic management

Budgeting principles

Staff coordination

Education

High school diploma or GED

Associates Degree in Healthcare or Business Administration

Bachelor’s Degree preferred

Tools

EPIC Software

Job description

Catholic Health Services is seeking an Office Manager to organize and coordinate the business operations of a physician medical practice in the ambulatory setting. You will oversee Finance, Administrative, Compliance, Revenue Cycle, IT and HR functions, ensuring PCMH accreditation standards where applicable.

Responsibilities include improving patient experience, workflow efficiency, and staff assignment; you will also serve as HIPAA Privacy Officer and drive EPIC Super User activities while