Medical Office Operations Lead

Holland Hospital; United States; On-site; USD 97,000 - 98,000; Full time

Job summary

Holland Hospital is seeking a Business Operations Coordinator to support day-to-day physician office operations under the supervision of the Practice/Program Manager. The role focuses on improving patient and staff satisfaction while promoting cost-effective care and effective workflow.

You will assist with staffing, onboarding, budgeting, and regulatory compliance; collaborate across departments for smooth operations.

Qualifications

• High school diploma/GED required
• Bachelor's degree preferred
• 3-5 years medical office experience required
• Knowledge of medical office operations, billing practices, physician and clinical staff credentialing preferred

Responsibilities

• Participates in staffing plan development and hiring of administrative and clinical support staff.
• Oversees the employee appraisal system to assure optimal workforce capabilities and timely feedback.
• Manages staff and physician schedules; supports onboarding of new staff and physicians.
• Oversees information systems to improve business processes and monitor licensure/credentialing for compliance.
• Assists in budgeting, cost improvement initiatives, and monthly reporting of registries and visits.

Skills

Medical office experience

Billing practices

Credentialing

Staff coordination

Education

High school diploma/GED

Bachelor's degree preferred

Tools

E-clinical works

Job description

Holland Hospital is seeking a Business Operations Coordinator to support day-to-day physician office operations under the supervision of the Practice/Program Manager. The role focuses on improving patient and staff satisfaction while promoting cost-effective care and effective workflow.

You will assist with staffing, onboarding, budgeting, and regulatory compliance; collaborate across departments for smooth operations.