Practice Operations Manager - Neurology & Bone Health

Socket.dev; Pullman (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Holland Hospital is seeking a Practice Manager I to lead the day-to-day operations of one or more ambulatory clinics, ensuring efficient workflows and consistent patient flow. You will supervise staff, coordinate scheduling, and align workflows with enterprise policies to support high-quality, cost-effective patient care.

The role partners with providers and clinical leadership to promote engagement, service standards, and operational consistency, while advancing financial stewardship and

Qualifications

• Associate degree preferred; relevant experience considered.
• Minimum 2 years in healthcare/ambulatory operations preferred.
• Prior supervisory or lead experience preferred.
• Experience with physician practice operations, staffing coordination, scheduling, and customer service preferred.

Responsibilities

• Oversee daily operations of a single practice site or ambulatory operation.
• Ensure staffing, scheduling, and patient flow coverage to meet access goals.
• Maintain standardized workflows, policies, and procedures.
• Address operational and staff concerns promptly and professionally.
• Collaborate with providers and staff to support clinic operations and patient care.
• Monitor performance indicators like access, throughput, and staffing efficiency.
• Support organizational initiatives and process improvements.

Skills

Clinic operations

Staffing coordination

Patient flow management

Communication

Problem-solving

EMR proficiency

Education

Associate degree in Healthcare Admin / related field

Tools

EMR systems

Job description

Holland Hospital is seeking a Practice Manager I to lead the day-to-day operations of one or more ambulatory clinics, ensuring efficient workflows and consistent patient flow. You will supervise staff, coordinate scheduling, and align workflows with enterprise policies to support high-quality, cost-effective patient care.

The role partners with providers and clinical leadership to promote engagement, service standards, and operational consistency, while advancing financial stewardship and