Medical Office Operations Lead

Hennepin Healthcare; Minneapolis (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Hennepin Healthcare seeks an administrative professional to provide high-level support for Family & Community Medicine - Pro Services. The role includes supervising staff, managing calendars, and coordinating department operations at the Whitter Clinic, in person.

The position requires strong organizational and communication skills, with a track record in budget oversight and policy implementation within a medical setting. Monday–Friday, days shift, 80 hours per pay period.

Qualifications

• High school graduation required.
• Associate degree preferred in Business, Management, or Healthcare.
• Five years of progressive office experience with budgets and department coordination.

Responsibilities

• Provides orientation, oversight, direction, supervision, and mentoring to medical office staff and ensures adequate coverage.
• Handles departmental administrative duties for chiefs and directors, including scheduling, referrals, calendars, mail, and expense reports.
• Acts as subject matter expert in medical office coordination with autonomous knowledge of department operations.
• Assists Practice Manager and attends meetings in supervisor's absence.
• Manages payroll time reporting for medical office staff and advanced practice providers.

Skills

Administrative support

Budget analysis

Communication skills

Independent work

Education

High school diploma

Associate degree in Business/Healthcare (preferred)

Job description

Hennepin Healthcare seeks an administrative professional to provide high-level support for Family & Community Medicine - Pro Services. The role includes supervising staff, managing calendars, and coordinating department operations at the Whitter Clinic, in person.

The position requires strong organizational and communication skills, with a track record in budget oversight and policy implementation within a medical setting. Monday–Friday, days shift, 80 hours per pay period.