Administrative Assistant

Hennepin County Medical Center; Minneapolis (MN); On-site; USD 37,000 - 55,000; Full time

Job summary

Hennepin Healthcare in Minneapolis seeks an experienced administrative professional to support the PM&I department. Under general supervision, you will handle complex tasks, coordinate meetings, transcribe documents, and communicate with internal and external customers.

The role requires independence, adaptability, strong communication, and proficiency with Word, Excel, Outlook, and PowerPoint. You will help manage calendars, prepare presentations, and maintain department records in a fast-paced

Qualifications

• High school graduate.
• 4-6 years of relevant administrative experience.
• An approved equivalent combination of education and experience.
• Associates Degree preferred.
• Experience in a healthcare setting preferred.

Responsibilities

• Provides administrative support to a department and leadership, including arranging meetings, transcribing and developing documents
• Provides staff and leadership support in planning and executing department goals and strategies
• Acts on behalf of the leadership team to manage calendars, communications, travel, and meeting arrangements in a timely manner
• Greets visitors to the department and answers general support calls from internal contacts and vendors. Directs visitors/calls as appropriate. Resolves issues with little guidance
• May assist in the on-boarding of new employees to the department, including submitting IT requests and maintaining accurate employee records for the department. Maintains accurate versions of department organizational chart
• Works closely with team members to produce presentations, proposals, reports, letters, and other materials as needed. Tracks, inputs, and maintains department data and information as instructed
• Submits requests and maintains appropriate levels of office supplies and necessary department equipment, materials, and tools
• Provides project support as needed
• Provides customer service to hospital personnel in a timely, professional manner
• Serves on administrative and/or cross departmental teams and task forces as assigned
• Performs other duties as assigned

Skills

Independent work

Adaptability

Communication skills

MS Office

Interpersonal skills

Time management

Confidentiality

Education

Associates Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS

Department: PM&I - Performance Measure and Improvement

FTE: 1.0 (80 hours per pay period)

Workdays: Monday - Friday

Shift(s): Days

Shift Length: 8 hours

Location: In-Person

PURPOSE OF THIS POSITION

Under general supervision, provides administrative support to a department and leadership staff. Performs work involving technical or complex administrative tasks requiring excellent communication skills, considerable independent judgment and the ability to be flexible in a fast-paced environment. Represents the department and the organization to internal and external customers.

RESPONSIBILITIES

• Provides administrative support to a department and leadership, including arranging meetings, transcribing and developing documents
• Provides staff and leadership support in planning and executing department goals and strategies
• Acts on behalf of the leadership team to manage calendars, communications, travel, and meeting arrangements in a timely manner
• Greets visitors to the department and answers general support calls from internal contacts and vendors. Directs visitors/calls as appropriate. Resolves issues with little guidance
• May assist in the on-boarding of new employees to the department, including submitting IT requests and maintaining accurate employee records for the department. Maintains accurate versions of department organizational chart
• Works closely with team members to produce presentations, proposals, reports, letters, and other materials as needed. Tracks, inputs, and maintains department data and information as instructed
• Submits requests and maintains appropriate levels of office supplies and necessary department equipment, materials, and tools
• Provides project support as needed
• Provides customer service to hospital personnel in a timely, professional manner
• Serves on administrative and/or cross departmental teams and task forces as assigned
• Performs other duties as assigned

QUALIFICATIONS

MINIMUM QUALIFICATIONS

• High school graduate
• 4-6 years of relevant administrative experience

-OR-

AN APPROVED EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE

• An approved equivalent combination of education and experience

PREFERRED QUALIFICATIONS

• Associates Degree
• Experience in a healthcare setting

KNOWLEDGE/ SKILLS/ ABILITIES

• Ability to work independently with limited guidance
• Ability to adapt to change and changing priorities
• Ability to communicate in a professional, clear, succinct, and tactful manner, both verbally and in writing
• Experience in computer applications, e.g. Microsoft Word, Excel, Outlook, and PowerPoint
• High level of interpersonal skills and the ability to communicate with people at all levels of the organization
• Ability to manage a workload involving multiple activities and tight deadlines
• Confident ability to exercise independent judgment and maintain confidentiality of materials and information

TOTAL REWARDS PACKAGE

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.

You’ve made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Non-Union

Min: $26.65

Max: $39.97

Job Posting: Sep-11-2026