Medical Office Operations Director

MedStar Health’s Washington Hospital Center; Bestgate Terrace (MD); On-site; USD 72,000 - 136,000; Full time

Job summary

MedStar Health’s Washington Hospital Center is seeking an experienced office-operations leader to oversee daily medical office functions, staffing and scheduling, and compliance with regulatory standards. The role focuses on ensuring patient access to care, efficient operations, and strong team leadership.

The position involves budgeting, revenue cycle oversight, and leveraging data to drive improvements in patient satisfaction and operational performance.

Qualifications

• High School Diploma or GED required; bachelor preferred.
• Bachelor's degree in Health Care Administration or related field preferred.

Responsibilities

• Oversee daily operations of the medical office to ensure access to care.
• Coordinate staff scheduling and provider calendars to meet patient needs.
• Monitor compliance with regulatory and safety standards.
• Manage revenue cycle activities and monthly budgeting.
• Develop action plans from patient satisfaction data and CGCAHPS.
• Lead staff development, training, and performance evaluations.

Education

High School Diploma or GED

Bachelor's degree in Health Care Administration or related field

Tools

Microsoft Office

Medical office software

Job description

MedStar Health’s Washington Hospital Center is seeking an experienced office-operations leader to oversee daily medical office functions, staffing and scheduling, and compliance with regulatory standards. The role focuses on ensuring patient access to care, efficient operations, and strong team leadership.

The position involves budgeting, revenue cycle oversight, and leveraging data to drive improvements in patient satisfaction and operational performance.