Ambulatory Care Operations Coordinator

MedStar Health; Washington (District of Columbia); On-site; USD 58,942,000 - 103,929,000; Full time

Job summary

MedStar Health in Washington, DC, seeks an experienced administrative manager to oversee all administrative matters for a designated ambulatory practice or department. You will coordinate patient scheduling, registration and overflow, supervise administrative staff, manage office supplies, customer service, and daily workflow, including potential call center supervision where applicable.

The role requires 3-4 years in a healthcare setting, familiarity with computerized schedules and electronic

Qualifications

• Bachelor's degree in health care admin or related field preferred.
• One year of relevant education may be substituted for one year of required work experience.
• 3-4 years in a health care setting including experience in an ambulatory care medical office environment with extensive use of computerized schedules and electronic records required.
• Working knowledge of IDX/GE centricity business systems preferred.
• CPR - Cardiac Pulmonary Resuscitation for MedStar Ambulatory and Urgent Care locations within 90 Days required.

Responsibilities

• Oversees and coordinates all administrative matters relating to financial and personnel operations for a designated ambulatory practice or department.
• Coordinates patient scheduling registration and managing patient overflow.
• Oversees daily functions of assigned administrative staff management of office supplies customer service and service recovery and daily operations workflow.
• Where applicable may be responsible for assisting in supervising call center staff.

Skills

Interpersonal communication

Customer service

Telephone etiquette

Medical terminology

Organization and prioritization

Education

Bachelor's degree in health care admin

Tools

IDX/GE Centricity

Job description

MedStar Health in Washington, DC, seeks an experienced administrative manager to oversee all administrative matters for a designated ambulatory practice or department. You will coordinate patient scheduling, registration and overflow, supervise administrative staff, manage office supplies, customer service, and daily workflow, including potential call center supervision where applicable.

The role requires 3-4 years in a healthcare setting, familiarity with computerized schedules and electronic