Medical Office Manager

Premier Eye Associates; Prattville (AL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off (PTO)

Paid parental leave

Paid holidays

Employee discounts on eyewear

On-the-job training

Job summary

Premier Eye Associates is seeking an Office Manager to lead daily operations and develop the team in a patient-centered eye care practice. You will coach staff, optimize scheduling, and ensure a smooth patient flow from arrival to departure in a fast-paced environment.

The role emphasizes communication, accountability, and professionalism, with opportunities for advancement as the practice grows and refines its processes.

Qualifications

• High school diploma or equivalent; prior leadership or management experience.
• Strong communication and interpersonal skills.
• Ability to coach, motivate, and develop team members.

Responsibilities

• Lead, coach, motivate, and hold team members accountable to high standards of performance and patient care.
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow to keep the practice running efficiently.
• Train and develop team members while promoting teamwork, professionalism, and continuous improvement.
• Monitor staff performance, address concerns promptly, and help maintain a positive and productive workplace.
• Ensure patients consistently receive an exceptional experience from check-in through check-out.
• Support front desk, technician, and optical functions when needed to maintain efficient patient flow.
• Help implement practice policies, procedures, goals, and operational improvements.
• Maintain strong communication between team members, doctors, and practice leadership.
• Identify problems, take initiative, and develop solutions before they interfere with patient care or office performance.
• Help drive the continued growth and success of the practice through strong leadership, organization, and accountability.

Skills

Leadership

Communication

Coaching

Organization

Teamwork

Accountability

Problem-solving

Prioritization

Decision-making

Patient focus

Education

High school diploma

Tools

Electronic Health Records (EHR) systems

Job description

What You'll Do

• Lead, coach, motivate, and hold team members accountable to high standards of performance and patient care
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow to keep the practice running efficiently
• Train and develop team members while promoting teamwork, professionalism, and continuous improvement
• Monitor staff performance, address concerns promptly, and help maintain a positive and productive workplace
• Ensure patients consistently receive an exceptional experience from check-in through check-out
• Support front desk, technician, and optical functions when needed to maintain efficient patient flow
• Help implement practice policies, procedures, goals, and operational improvements
• Maintain strong communication between team members, doctors, and practice leadership
• Identify problems, take initiative, and develop solutions before they interfere with patient care or office performance
• Help drive the continued growth and success of the practice through strong leadership, organization, and accountability

Why You'll Love Working Here

Supportive & Growth-Oriented Culture

We invest in our team and want our employees to grow both personally and professionally. As Office Manager, you'll have the opportunity to make a meaningful impact on the practice while continuing to develop your own leadership and management skills.

Work-Life Balance

Enjoy a consistent Monday through Friday schedule with no evenings or weekends.

Comprehensive Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off (PTO)
• Paid parental leave
• Paid holidays, including New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas
• Employee discounts on eyewear and services
• On-the-job training and professional development

Opportunity for Advancement

We are a growing practice that values strong leadership and long-term career development. High-performing leaders may have opportunities to take on greater responsibility as our organization continues to grow.

Positive, Professional Environment

Be part of a team that values compassion, organization, accountability, teamwork, excellent patient care, and creating a workplace people enjoy being part of.

About Premier Eye Associates

Premier Eye Associates is a growing, privately owned eye care practice providing advanced primary and medical eye care in a welcoming, patient-centered environment. We combine advanced technology with personalized care and believe exceptional patient experiences start with an exceptional team. We value compassion, teamwork, leadership, and professional growth while creating a positive workplace where employees can learn, advance, and build meaningful long-term careers in healthcare.

What We're Looking For

• A confident, positive leader who leads by example
• Dependable, organized, and highly accountable
• Strong communication and interpersonal skills
• Ability to coach, motivate, and develop team members
• Comfortable addressing performance issues and difficult situations professionally
• Strong problem-solving and decision-making skills
• Ability to prioritize and stay organized in a busy environment
• Willingness to step in and help the team wherever needed
• Patient-focused with high standards for professionalism and service
• Able to thrive in a fast-paced environment while balancing patient care and operational demands

Required Qualifications

High school diploma or equivalent. Previous leadership or management experience.

Preferred Qualifications

• Previous experience managing an optometry, ophthalmology, or medical office
• Experience supervising, training, and developing employees
• Knowledge of front desk, clinical, and optical workflows
• Experience with employee scheduling and daily staff management
• Familiarity with insurance, patient scheduling, and medical office operations
• Strong computer skills and experience with electronic health record or practice management systems
• Experience establishing and monitoring performance expectations
• Proven ability to resolve employee and operational issues professionally

Position Details

• Compensation: base pay plus a performance-based production bonus
• Job Type: Full-time
• Schedule: Monday through Friday
• Shift: 8-hour shifts
• Evenings: None
• Weekends: None