Medical Office Manager

Premier Eye Associates; Opelika (AL); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off (PTO)

Paid parental leave

Paid holidays

Employee discounts on eyewear and more

On-the-job training and professional发展

Job summary

Premier Eye Associates is seeking an Office Manager to lead daily office operations in a growing eye care practice. You will coach staff, manage scheduling and workflow, and promote teamwork to ensure exceptional patient experiences from check-in through checkout.

The role emphasizes accountability, professional development, and a positive workplace culture as the practice continues to grow and serve patients with high standards of care.

Qualifications

• Must be a high school graduate or equivalent.
• Experience in a leadership or management role in a medical/eye care setting is preferred.
• Strong communication and interpersonal abilities are essential.

Responsibilities

• Lead, coach, motivate, and hold team members to high performance and patient care standards.
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow.
• Train and develop team members while promoting teamwork and continuous improvement.
• Monitor staff performance and address concerns promptly.
• Ensure excellent patient experience from check-in to check-out.
• Support front desk, technicians, and optical functions as needed.

Skills

Leadership

Coaching

Communication

Problem solving

Organization

Teamwork

Customer service

Education

High school diploma or equivalent

Tools

Electronic health record (EHR)

Practice management systems

Job description

What You'll Do

• Lead, coach, motivate, and hold team members accountable to high standards of performance and patient care
• Oversee daily office operations, staffing, scheduling, workflow, and patient flow to keep the practice running efficiently
• Train and develop team members while promoting teamwork, professionalism, and continuous improvement
• Monitor staff performance, address concerns promptly, and help maintain a positive and productive workplace
• Ensure patients consistently receive an exceptional experience from check-in through check-out
• Support front desk, technician, and optical functions when needed to maintain efficient patient flow
• Help implement practice policies, procedures, goals, and operational improvements
• Maintain strong communication between team members, doctors, and practice leadership
• Identify problems, take initiative, and develop solutions before they interfere with patient care or office performance
• Help drive the continued growth and success of the practice through strong leadership, organization, and accountability

Why You'll Love Working Here

Supportive & Growth-Oriented Culture

We invest in our team and want our employees to grow both personally and professionally. As Office Manager, you'll have the opportunity to make a meaningful impact on the practice while continuing to develop your own leadership and management skills.

Work-Life Balance

Enjoy a consistent Monday through Friday schedule with no evenings or weekends.

Comprehensive Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off (PTO)
• Paid parental leave
• Paid holidays, including New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas
• Employee discounts on eyewear and services
• On-the-job training and professional development

Opportunity for Advancement

We are a growing practice that values strong leadership and long-term career development. High-performing leaders may have opportunities to take on greater responsibility as our organization continues to grow.

Positive, Professional Environment

Be part of a team that values compassion, organization, accountability, teamwork, excellent patient care, and creating a workplace people enjoy being part of.

About Premier Eye Associates

Premier Eye Associates is a growing, privately owned eye care practice providing advanced primary and medical eye care in a welcoming, patient-centered environment. We combine advanced technology with personalized care and believe exceptional patient experiences start with an exceptional team. We value compassion, teamwork, leadership, and professional growth while creating a positive workplace where employees can learn, advance, and build meaningful long-term careers in healthcare.

What We're Looking For

• A confident, positive leader who leads by example
• Dependable, organized, and highly accountable
• Strong communication and interpersonal skills
• Ability to coach, motivate, and develop team members
• Comfortable addressing performance issues and difficult situations professionally
• Strong problem-solving and decision-making skills
• Ability to prioritize and stay organized in a busy environment
• Willingness to step in and help the team wherever needed
• Patient-focused with high standards for professionalism and service
• Able to thrive in a fast-paced environment while balancing patient care and operational demands

Required Qualifications

High school diploma or equivalent. Previous leadership or management experience.

Preferred Qualifications

• Previous experience managing an optometry, ophthalmology, or medical office
• Experience supervising, training, and developing employees
• Knowledge of front desk, clinical, and optical workflows
• Experience with employee scheduling and daily staff management
• Familiarity with insurance, patient scheduling, and medical office operations
• Strong computer skills and experience with electronic health record or practice management systems
• Experience establishing and monitoring performance expectations
• Proven ability to resolve employee and operational issues professionally

Position Details

• Compensation: base pay plus a performance-based production bonus
• Job Type: Full-time
• Schedule: Monday through Friday
• Shift: 8-hour shifts
• Evenings: None
• Weekends: None