Medical Office Lead: Scheduling, Billing & Records

Universal Hospital Services Inc.; Amarillo (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Northwest Physicians Group is seeking a Medical Office Specialist to manage daily office operations, schedule patients, check-in/out, document registrations, and coordinate communications with patients and providers. The role handles phones, insurance authorizations, and cash collection while balancing daily charges and maintaining medical records in a fast-paced setting.

The position supports a network affiliated with NW Texas Healthcare System, offering a chance to contribute to population

Qualifications

• Ability to read, write and converse in English.
• Ability to communicate with patients, families, staff, physicians, support agencies, vendors and others.
• Ability to remain calm during stressful situations.
• Ability to respond to pages, telephones, and other auditory stimulation.
• Ability to evaluate and interpret information and make independent decisions.
• Ability to work in a computer literate environment.

Responsibilities

• Supervises the overall functions of the medical office.
• Patient scheduling.
• Patient check-in and check-out.
• Proper documenting registration.
• Communication with patients and providers.
• Answering phones.
• Insurance authorizations.
• Collecting co-pays and cash payments from patients.
• Entering charges, payments, and balancing the day.
• Medical records.
• Supply management.

Skills

English language proficiency

Communication

Calm under pressure

Paging/phone responsiveness

Decision making

Physical stamina

Computer literacy

Education

High school diploma or equivalent

Job description

Northwest Physicians Group is seeking a Medical Office Specialist to manage daily office operations, schedule patients, check-in/out, document registrations, and coordinate communications with patients and providers. The role handles phones, insurance authorizations, and cash collection while balancing daily charges and maintaining medical records in a fast-paced setting.

The position supports a network affiliated with NW Texas Healthcare System, offering a chance to contribute to population