Medical Office Front Desk & Scheduling Pro

Saint Joseph Medical Group; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

CHI Saint Joseph Medical Group is seeking a friendly Medical Office Professional to serve as the welcoming face of our clinics. You will manage front desk duties, schedule appointments, handle calls, and guide check-in/out, ensuring a smooth patient experience.

Ideal candidates possess strong interpersonal skills, excellent organization, attention to detail, and comfort with various clinic software. They will verify patient demographics, process payments, and coordinate communication between

Qualifications

• High School GED required.
• Medical terminology knowledge and surgery procedures.
• Prior surgery scheduling experience.
• Computer applications experience.
• Some college coursework preferred.

Responsibilities

• Answer phones and schedule patient appointments.
• Perform patient pre-certification to ensure coverage.
• Schedule tests, procedures, and referrals.
• Verify demographics, collect insurance information and payments.
• Coordinate communications between patients and staff.

Skills

Front desk operations

Appointment scheduling

Phone etiquette

Patient communications

Data entry

Interpersonal skills

Organization

Tech proficiency

Education

High School GED

Some college courses

Job description

CHI Saint Joseph Medical Group is seeking a friendly Medical Office Professional to serve as the welcoming face of our clinics. You will manage front desk duties, schedule appointments, handle calls, and guide check-in/out, ensuring a smooth patient experience.

Ideal candidates possess strong interpersonal skills, excellent organization, attention to detail, and comfort with various clinic software. They will verify patient demographics, process payments, and coordinate communication between