Medical Office Front Desk & Scheduling Specialist

Beacon Mental Health; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Beacon Mental Health in Kansas City, MO seeks a friendly Medical Office Receptionist to greet clients, check them in and out, and support front-desk operations. You will schedule appointments, assist telehealth access, and relay information to staff.

You will use the electronic medical record, Word and Outlook, handle basic data entry, protect confidentiality, and coordinate with the finance team for paperwork and payments. The role emphasizes courtesy and timely communication.

Qualifications

• Experience in front-desk or customer service.
• Ability to maintain confidentiality and privacy.
• Strong communication and organizational skills.

Responsibilities

• Greet clients and visitors in a friendly, professional manner.
• Check clients in and out for appointments and services.
• Schedule and reschedule appointments and relay information to staff.
• Assist clients with telehealth access and basic information.
• Handle telephone requests and route calls within timelines.
• Enter appointment status data accurately in scheduling systems.
• Distribute client satisfaction surveys as directed.

Skills

Front-Desk Reception

Patient check-in/out

Walk-in triage

Telephone scheduling

Data entry

Tools

Microsoft Word

Outlook

Electronic Medical Records

Job description

Beacon Mental Health in Kansas City, MO seeks a friendly Medical Office Receptionist to greet clients, check them in and out, and support front-desk operations. You will schedule appointments, assist telehealth access, and relay information to staff.

You will use the electronic medical record, Word and Outlook, handle basic data entry, protect confidentiality, and coordinate with the finance team for paperwork and payments. The role emphasizes courtesy and timely communication.