Medical Office Front Desk & Scheduling Pro

rivhs; Gloucester Point (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Riverside Health System in Hayes, Virginia is seeking a friendly Medical Office Receptionist. You will check patients in and out, verify insurance eligibility, register patients, greet visitors, and answer multi-line phones while delivering courteous service.

You will also schedule appointments, create and schedule referrals, perform chart prep, collect payments, and maintain referrals and insurance information. The role may require floating to other practices in the region to provide support.

Qualifications

• High School Diploma or GED required.
• 1 year medical office experience preferred.
• Experience with patient registration software is a plus.
• Strong customer service and communication skills.

Responsibilities

• Check patients in and out and verify demographic information.
• Collect payments for appointments and past due balances.
• Schedule and reschedule appointments; monitor daily schedule.
• Complete chart prep and prepare visit-related documents.
• Maintain referrals and insurance information; may float to other practices.

Skills

Customer service

Scheduling appointments

Phone etiquette

Insurance verification

Education

High School Diploma or GED

Job description

Riverside Health System in Hayes, Virginia is seeking a friendly Medical Office Receptionist. You will check patients in and out, verify insurance eligibility, register patients, greet visitors, and answer multi-line phones while delivering courteous service.

You will also schedule appointments, create and schedule referrals, perform chart prep, collect payments, and maintain referrals and insurance information. The role may require floating to other practices in the region to provide support.