Medical Office Patient Concierge & Scheduler

Riverside Medical Group - Middle Peninsula - Primary Care Physicians; Gloucester Point (VA); On-site; USD 48,139,000 - 62,551,000; Full time

Job summary

Riverside Medical Group - Middle Peninsula - Primary Care Physicians in Hayes, Virginia is seeking a friendly Medical Office Receptionist to check in/out patients, verify insurance, and maintain accurate demographics in the registration system. You will greet patients, answer multi-line phones, schedule/reschedule appointments, process referrals, and prepare charts.

Qualifications include High School Diploma or GED and at least 1 year of medical office experience; strong customer service and

Qualifications

• High School Diploma or GED required or equivalent.
• 1 year of Medical Office experience preferred.

Responsibilities

• Check-ins and check-outs for patients in a timely manner.
• Verify insurance eligibility and maintain accurate patient demographics in the registration software.
• Greet patients, answer multi-line phone system, and schedule/reschedule appointments.
• Process referrals and ensure attachments including insurance authorizations when needed.
• Prepare charts and visit-related documents (consents, receipts, visit summaries).

Skills

Customer service

Telephone etiquette

Education

High School Diploma or GED

Tools

Patient registration software

Job description

Riverside Medical Group - Middle Peninsula - Primary Care Physicians in Hayes, Virginia is seeking a friendly Medical Office Receptionist to check in/out patients, verify insurance, and maintain accurate demographics in the registration system. You will greet patients, answer multi-line phones, schedule/reschedule appointments, process referrals, and prepare charts.

Qualifications include High School Diploma or GED and at least 1 year of medical office experience; strong customer service and