Medical Office Front Desk & Scheduling Coordinator

Medical University of South Carolina; Florence (SC); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Parental leave

Disability insurance

Tuition reimbursement

Employee discounts

Flexible schedule options

Job summary

MUSC Community Physicians at the Florence Plastic and Reconstruction site is seeking a detail-oriented front desk administrator to support daily clinic operations. You will manage scheduling, patient registration, telephone triage, and billing activities in a busy, hospital-affiliated practice.

Responsibilities include patient check-in/out, records management, cash handling, and coordinating interpreters and referrals.

Qualifications

• High school diploma or equivalent with 1 year of patient care experience in health care facility, or CNA, or completion of Nursing Assistant or Medical Assistant course, or EMT/Paramedic certification, or Bachelor’s degree.

Responsibilities

• Schedule appointments and manage patient registrations.
• Answer multiline telephone lines and handle inquiries.
• Perform telephone triage and coordinate referrals.
• Maintain medical records, billing, and collections processes.
• Post charges, manage cash, and schedule interpreters as needed.
• Coordinate daily clinic preparation and patient check-in/out processes.
• Support ancillary scheduling, message distribution, and communications.
• Provide customer service and ensure smooth front desk operations.

Skills

Customer service

Scheduling

Telephone etiquette

Medical office operations

Education

High school diploma

CNA

Nursing Assistant course

EMT

Bachelor’s degree

Job description

MUSC Community Physicians at the Florence Plastic and Reconstruction site is seeking a detail-oriented front desk administrator to support daily clinic operations. You will manage scheduling, patient registration, telephone triage, and billing activities in a busy, hospital-affiliated practice.

Responsibilities include patient check-in/out, records management, cash handling, and coordinating interpreters and referrals.