Medical Office Front Desk Coordinator

Guidance Center Of Lea County; Hobbs (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Guidance Center Of Lea County in Hobbs, NM seeks a full-time Receptionist to greet clients and visitors, answer phones, schedule appointments, and handle payments. The role requires attention to insurance verification and daily spreadsheet updates, with adherence to ethical and legal standards.

The ideal candidate has strong interpersonal and administrative skills, proficiency in Microsoft Office, and a willingness to maintain confidentiality.

Qualifications

• High school graduate or equivalent required.
• Graduate of a certified medical office training course preferred.
• Must pass NM fingerprint clearance check to maintain employment.
• Maintains a valid NM driver’s license.

Responsibilities

• Greet clients, visitors, and guests; determine visit purpose and direct to the appropriate location.
• Answer, screen, and direct phone calls to correct staff.
• Schedule and confirm appointments.
• Verify client insurance eligibility and collect payments from clients.
• Monitor and update ProtoCall spreadsheet daily.
• Ensure billing and recording functions comply with ethical and legal standards.
• Assist other duties as assigned by Supervisor/CEO.

Skills

Interpersonal skills

Customer service

Bilingual English/Spanish

Phone etiquette

Confidentiality

Education

High school diploma

Medical office training

Tools

Microsoft Office Suite

Job description

Guidance Center Of Lea County in Hobbs, NM seeks a full-time Receptionist to greet clients and visitors, answer phones, schedule appointments, and handle payments. The role requires attention to insurance verification and daily spreadsheet updates, with adherence to ethical and legal standards.

The ideal candidate has strong interpersonal and administrative skills, proficiency in Microsoft Office, and a willingness to maintain confidentiality.