Receptionist

Guidance Center Of Lea County; Hobbs (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

Guidance Center Of Lea County in Hobbs, NM seeks a full-time Receptionist to greet clients and visitors, answer phones, schedule appointments, and handle payments. The role requires attention to insurance verification and daily spreadsheet updates, with adherence to ethical and legal standards.

The ideal candidate has strong interpersonal and administrative skills, proficiency in Microsoft Office, and a willingness to maintain confidentiality.

Qualifications

• High school graduate or equivalent required.
• Graduate of a certified medical office training course preferred.
• Must pass NM fingerprint clearance check to maintain employment.
• Maintains a valid NM driver’s license.

Responsibilities

• Greet clients, visitors, and guests; determine visit purpose and direct to the appropriate location.
• Answer, screen, and direct phone calls to correct staff.
• Schedule and confirm appointments.
• Verify client insurance eligibility and collect payments from clients.
• Monitor and update ProtoCall spreadsheet daily.
• Ensure billing and recording functions comply with ethical and legal standards.
• Assist other duties as assigned by Supervisor/CEO.

Skills

Interpersonal skills

Customer service

Bilingual English/Spanish

Phone etiquette

Confidentiality

Education

High school diploma

Medical office training

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Hobbs, NM, US

3 days ago Requisition ID: 1240

Salary Range: $16.00 To $18.00 Hourly

DESCRIPTION

The Receptionist will greet, assist, and provide direction to clients, visitors, and other guests of the organization.

SCHEDULE

This position is full-time (at least 40 hours per week) with the below schedule:

• Monday through Thursday, 10:00 am to 7:00 pm
• Friday 8:00 am to 5:00 pm
• Rotating Saturday from 8:00 am to 12:00 pm

DUTIES AND RESPONSIBILITIES

• Greets clients, visitors, and guests; determines the purpose of the visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to correct staff.
• Schedule and confirm appointments.
• Verify client insurance eligibility and collect payments from clients.
• Monitor and update ProtoCall spreadsheet daily.
• Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards.
• Assist other duties as assigned by the Supervisor and/or Chief Executive Officer (CEO).

QUALIFICATIONS REQUIRED

Education and Experience

• High school graduate or equivalent required.
• Graduate of a certified medical office training course preferred.
• Must pass NMCYFD fingerprint clearance check to maintain employment.
• Maintaina valid and unrestricted NM Driver’s License

Skills/Abilities

• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Maintains confidentiality and discretion as a rule.
• Bilingual (English/Spanish) preferred but not required.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.