Medical Office Front Desk

SOUTHERNMOST FOOT AND ANKLE SPECIALISTS; Homestead (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

SOUTHERNMOST FOOT AND ANKLE SPECIALISTS is seeking a Bilingual Front Desk Receptionist for our fast-paced podiatric clinic. The ideal candidate will be cheerful, have excellent communication and computer skills, and be capable of multitasking in a busy environment.

Responsibilities include patient reception with HIPAA compliance, scheduling and intake, insurance verification and payments, and handling high-volume calls. The role also supports medical staff and maintains a clean, organized lobby.

Qualifications

• Two or more years of experience as a front desk receptionist or similar role.
• Must be bilingual - English and Spanish.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet patients, verify identity, distribute intake forms, and ensure HIPAA compliance at all times.
• Manage provider calendars, confirm appointments, update demographics, and prepare charts for visits.
• Verify insurance eligibility, obtain prior authorizations, and collect co-pays and balances.
• Answer high-volume calls, triage messages to clinical staff, and manage records/referrals.
• Calm anxious patients in the waiting area and assist with medical emergencies.
• Assist medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.

Skills

Front desk experience

Bilingual English/Spanish

Excellent communication

Customer service

Multitasking

Computer skills

Tools

Scheduling software

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Job Summary

We are seeking a Bilingual Front Desk Receptionist to join the team at our fast-paced Podiatric clinic. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Core Duties & Responsibilities

Patient Reception: Welcoming patients, verifying identity, distributing intake forms, and ensuring HIPAA compliance at all times.

Scheduling & Intake: Managing provider calendars, confirming appointments, updating demographics, and preparing charts for upcoming visits.

Billing & Insurance: Verifying insurance eligibility, obtaining prior authorizations, and collecting co-pays, deductibles, and outstanding balances.

Communication: Answering high-volume calls, triaging messages to clinical staff, and managing records/referrals.

Surgical Coordination

Other duties

Office Triage: Calming anxious patients and helping with medical emergencies in the waiting area.

Clinical Support: Assisting medical assistants or nurses with rooming patients, taking vitals, or prepping exam rooms.

Facility Management: Ordering medical/office supplies, maintaining office equipment, and keeping the lobby clean.

Assist Medical Assistants when needed.

Qualifications

Two or more years of experience as a front desk receptionist or similar role is preferred

Must be bilingual - English and Spanish

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills