Medical Office Coordinator & Scheduling Specialist

Virtua; Camden, Northern (NJ, KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Virtua is seeking a Medical Office Clerk to support front desk operations in New Jersey. The role focuses on verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system, including collecting co-pays and handling pre-certifications.

The work requires excellent communication, strong multi-tasking abilities, and basic computer literacy to ensure accurate information and smooth clinic workflows across sites.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Excellent communication and customer

Strong multi-tasking abilities

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua is seeking a Medical Office Clerk to support front desk operations in New Jersey. The role focuses on verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into the system, including collecting co-pays and handling pre-certifications.

The work requires excellent communication, strong multi-tasking abilities, and basic computer literacy to ensure accurate information and smooth clinic workflows across sites.