Patient Services & Billing Specialist

Virtua; Bordentown (NJ); On-site; USD 32,000 - 45,000; Full time

Job summary

Virtua seeks a detail-oriented Medical Office Assistant to support front-office operations in a fast-paced health care setting. The role involves verifying insurance, answering phones, scheduling appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and file as needed. The candidate may train and direct office assistants, serving as a helpful resource across sites.

Qualifications

• Strong communication and customer service required.
• Ability to multitask and use computer systems.
• 0–2 years medical office experience.

Responsibilities

• Answer and screen phone calls by third ring, routing to staff with accurate information.
• Schedule patient appointments and register patients, updating demographics and insurance information.
• Enter charges and payments, collect co-pays, reconcile batches, and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and mentor office assistants and act as office resource.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Virtua seeks a detail-oriented Medical Office Assistant to support front-office operations in a fast-paced health care setting. The role involves verifying insurance, answering phones, scheduling appointments, registering patients, and entering all billing information into the system.

You will collect co-pays, perform pre-certifications, and file as needed. The candidate may train and direct office assistants, serving as a helpful resource across sites.