Medical Office Coordinator – Physician Practice

Lehigh Valley Health Network, Inc.; Pottstown (Montgomery County); On-site; USD 40,000 - 60,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Office Coordinator for the Physician Practice. This full-time, day-shift role supports daily operations, coordinates patient access, and acts as a resource for front-line scheduling staff while helping ensure smooth referrals and EMR scheduling.

The ideal candidate has a high school diploma, at least three years in a physician office, and strong organizational and communication skills, with proficiency in medical terminology and EMR workflows.

Qualifications

• High School Diploma or GED required.
• At least 3 years in a physician office practice.
• Knowledge of medical terminology and EMR workflows preferred.
• Proficiency in scheduling, registration, and referrals processes.
• Strong organizational and communication skills with ability to handle interruptions.

Responsibilities

• Oversees patient access workflows including referrals and scheduling.
• Coordinates daily staffing to meet practice needs and tracks productivity/quality metrics.
• Educates staff on registration, scheduling, billing, and referral processes per standard work.
• Supports care delivery team and quality initiatives within the practice.
• Troubleshoots issues and assists with equipment handling and service recovery.

Skills

Organizational skills

Communication skills

Medical terminology

EMR workflows

Proficient computer skills

Education

High School Diploma/GED

Associate’s Degree in Business Administration

Tools

Scheduling software

Microsoft Office

Job description

Lehigh Valley Health Network is seeking an Office Coordinator for the Physician Practice. This full-time, day-shift role supports daily operations, coordinates patient access, and acts as a resource for front-line scheduling staff while helping ensure smooth referrals and EMR scheduling.

The ideal candidate has a high school diploma, at least three years in a physician office, and strong organizational and communication skills, with proficiency in medical terminology and EMR workflows.