Medical Office Coordinator & Patient Services Lead

Allergy Partners; Laurel (MD); On-site; USD 28,000 - 29,000; Full time

Job summary

Allergy Partners in Laurel, MD is seeking an Office Coordinator to lead clerical operations and support daily practice workflows, ensuring high-quality patient experiences. Under the direction of the Practice Manager and Regional Operations Manager, you will supervise administrative staff, manage scheduling, billing support, and credentialing tasks, while maintaining HIPAA compliance.

This role requires at least three years in a medical office, familiarity with front desk processes, and

Qualifications

• Minimum three years of work experience in a medical office setting.
• Minimum one year of work experience in an allergy practice preferred.
• Previous supervisory experience preferred.
• High School Diploma required; associate or bachelor’s degree preferred.

Responsibilities

• Assists the Manager in interviewing, hiring, training, and evaluating clerical personnel.
• Ensures personnel are trained, licensed, and credentialed.
• Supports staff communications and attendance at staff meetings.
• Coordinates schedules and ensures front office and clinical coverage.
• Proficient in patient service, charge entry, and patient collections support.
• Reviews accounts receivable and assists with payment collection plans.
• Maintains patient confidentiality and HIPAA compliance.

Skills

Medical office experience

Supervisory experience

Allergy practice experience

Education

Associate or Bachelor's degree preferred

High School Diploma required

Job description

Allergy Partners in Laurel, MD is seeking an Office Coordinator to lead clerical operations and support daily practice workflows, ensuring high-quality patient experiences. Under the direction of the Practice Manager and Regional Operations Manager, you will supervise administrative staff, manage scheduling, billing support, and credentialing tasks, while maintaining HIPAA compliance.

This role requires at least three years in a medical office, familiarity with front desk processes, and